Reliable, affordable, top notch managed IT for your business.
At Battalion Technology, we understand the importance of IT for success and today’s business, and we aim to help you leverage technology without breaking the bank or wasting time on managing your own technology
Partnered with the biggest tech brands in the world
Services
All your IT needs, handled seamlessly
The purpose of an effective MSP is to seamless manage your IT infrastructure to maximize productivity and minimize downtime. At Battalion, our motto, “it’s seamless, not seemed less”. We do it all of this at flat-rate, transparent cost.
Network Management
Network Management
Our Network Management services ensure that your business’s IT infrastructure runs smoothly, securely, and efficiently. We proactively monitor, manage, and optimize your network to prevent downtime, enhance performance, and provide a seamless experience for your employees.
Reliable tech support
Helpdesk Support
Our Helpdesk Support provides fast, reliable, and expert assistance whenever you encounter IT issues. Whether you need immediate help with a technical problem or ongoing support for your employees, our helpdesk is available 24/7 to keep your business running smoothly.
Securing your business
Cybersecurity
Our payment solutions are equipped with advanced fraud prevention tools that detect and prevent fraudulent transactions, keeping your business and customers safe.
Features and Benefits
The benefits of partnering with an MSP who truly understands your business.
Unlock the Full Potential of Your Business with Managed IT Services
Partnering with an IT Managed Services Provider (MSP) means more than just outsourcing your technology needs—it’s about empowering your business to thrive. With proactive monitoring, expert support, and customized solutions, an MSP helps you reduce downtime, enhance security, and scale your operations effortlessly. Let us handle your IT, so you can focus on what truly matters: growing your business.
Top 5 Reasons to Choose Our MSP for Your IT Needs
Rapid On-Site Support: As a local provider, Our MSP delivers quick, on-site assistance to minimize downtime and keep your business running smoothly.
Personalized Service: We build close relationships with our clients, allowing us to tailor IT solutions specifically to your business needs.
Cost Efficiency: By outsourcing your IT to Our MSP, you reduce the expenses associated with hiring, training, and maintaining an in-house IT team.
Access to Latest Technology: We stay up-to-date with emerging technologies and implement them to enhance your business operations.
Community Engagement: Partnering with Our MSP supports the local economy and strengthens community relationships.
Proactive Management
We don’t just fix problems—we anticipate them. Our proactive approach minimizes downtime and ensures your IT systems are always optimized.
Customized Solutions
We understand that every business is unique. That’s why we offer tailored IT solutions designed to meet your specific needs and challenges.
Security First
With cyber threats on the rise, we prioritize your security in everything we do. Our comprehensive security services protect your data, systems, and reputation.
Case studies
Explore our collection of detailed case studies to see how we’ve empowered businesses with cutting-edge IT solutions. Each case study showcases our approach to overcoming specific technological challenges and demonstrates the tangible benefits our clients experience.
Customer Satisfaction
Industries Supported
Seamless IT transition of Non-profit Organization
The nonprofit faced the daunting task of relocating its operations to a new building. The primary challenge was ensuring that all IT services remained fully operational during the move to avoid any impact on the organization's critical activities.Â
Active Directory Setup for a Financial Trading Firm
The trading firm required a new Active Directory setup to streamline user management, enhance security protocols, and ensure seamless access to resources across their expanding network. The primary challenges included integrating with existing financial software, maintaining high availability during trading hours, and ensuring compliance with financial industry regulations.
Endpoint and Server Upgrade with VDI Implementation for a Large Firm
The client's existing hardware and server infrastructure were outdated, leading to inefficiencies, increased security vulnerabilities, and higher maintenance costs. The challenge was to upgrade these systems without disrupting ongoing business operations and to implement a VDI solution that would provide secure, scalable, and efficient access to corporate resources.
IT Best Practices
Regular Data Backup
Ensure that all critical business data is regularly backed up to multiple secure locations, such as cloud storage and external hard drives. Automate the backup process to occur at least daily to minimize data loss in case of hardware failure or cyber attacks
Strong Cybersecurity
Protect your business from cyber threats by implementing strong password policies, using two-factor authentication, and regularly updating antivirus and anti-malware software. Educate employees about phishing scams and secure internet practices to further safeguard your data.
Software Updates and Patch Management
Keep all software up to date, including operating systems and applications. Regular updates not only provide new features but also fix security vulnerabilities that could be exploited by hackers.
Employee Training
Regularly train employees on IT best practices and security protocols. Make sure they understand the importance of maintaining security practices and are updated on any new procedures.
Overview of our managed IT services
Network Management​
Ensuring that your IT infrastructure runs smoothly, securely
- Continuous monitoring of network health and performance
- Regular updates and patches to all network devices
- Real-time alerts and incident response to network issues
- Secure configuration and management of network hardware
- Secure configuration and management of network hardware
Helpdesk
Fast, reliable, and expert assistance whenever you encounter IT issues
- Immediate support for IT issues via phone, email, or portal
- Remote diagnosis and resolution of technical problems
- Transparent issue tracking through a comprehensive ticketing system
- Escalation to higher-level support for complex issues
Cybersecurity
cybersecurity is critical to protecting your business from ever-evolving threats
- Advanced threat detection and mitigation strategies
- Comprehensive protection for all connected devices
- Regular security audits to identify vulnerabilities
- Configuration and management of firewalls to block malicious traffic
- Ongoing training programs to educate employees on best practices
Frequently asked questions
What is a Managed Services Provider (MSP)?
A Managed Services Provider (MSP) is a company that remotely manages a business’s IT infrastructure and end-user systems on a proactive basis. This can include a wide range of services such as network management, cybersecurity, data backup, and technical support. By partnering with an MSP, businesses can focus on their core activities while leaving the complex and time-consuming IT tasks to experts.
Why should I choose an MSP over in-house IT?
Choosing an MSP over in-house IT provides several advantages, including cost savings, access to a broader range of expertise, and scalability. MSPs offer a predictable monthly cost, eliminating the need for large capital expenditures. Plus, our team stays ahead of the latest technology trends and cybersecurity threats, ensuring that your business remains secure and competitive.
What services do you offer?
- Network Management: Proactive monitoring and maintenance of your IT network to ensure optimal performance.
- Cybersecurity: Advanced protection against cyber threats with firewall management, threat detection, and response.
- Cloud Solutions: Scalable cloud services, including cloud migration, management, and data storage.
- Helpdesk Support: 24/7 support to resolve IT issues quickly and efficiently.
- Data Backup and Recovery: Regular backups and a disaster recovery plan to protect your data and minimize downtime.
Can you customize services to meet my business needs?
Absolutely. We understand that every business has unique IT requirements. That’s why we offer customized service packages tailored to your specific needs. Whether you require comprehensive IT management or specialized support in areas like cybersecurity or cloud solutions, we’ll work with you to create a plan that aligns with your business goals.