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Contact us today. Discover how our IT solutions can help your business.

Get in touch today to discover how our IT solutions can streamline your business and keep you secure.

FAQ

Frequently Asked Questions

Your questions, answered: clear, concise information about our managed IT services

What is a Managed Services Provider (MSP)?

A Managed Services Provider (MSP) is a company that remotely manages a business’s IT infrastructure and end-user systems on a proactive basis. This can include a wide range of services such as network management, cybersecurity, data backup, and technical support. By partnering with an MSP, businesses can focus on their core activities while leaving the complex and time-consuming IT tasks to experts.

How do I get support if something goes wrong?

Getting support is easy. You can contact our helpdesk via phone, email, or through our customer portal. Our support team is available 24/7 to assist with any IT issues you encounter, from minor glitches to major disruptions. We pride ourselves on our rapid response times and efficient problem-solving.

What services do you offer?
  • Network Management: Proactive monitoring and maintenance of your IT network to ensure optimal performance.
  • Cybersecurity: Advanced protection against cyber threats with firewall management, threat detection, and response.
  • Cloud Solutions: Scalable cloud services, including cloud migration, management, and data storage.
  • Helpdesk Support: 24/7 support to resolve IT issues quickly and efficiently.
  • Data Backup and Recovery: Regular backups and a disaster recovery plan to protect your data and minimize downtime.
Do you require long-term contracts?

We offer flexible contract options, including both long-term agreements and month-to-month plans. While long-term contracts can provide cost savings and better continuity of service, we understand that some businesses may prefer the flexibility of a month-to-month arrangement. Our goal is to offer the best solution that fits your needs.

How are your services priced?

Our services are priced based on a flat monthly fee that is tailored to the size of your business, the complexity of your IT environment, and the specific services you require. This predictable pricing model allows you to budget more effectively and eliminates the surprises of unexpected IT costs.